[ravenstine]

That's definitely key, and I think that behavior should be default. (though arguably that wouldn't be in the financial interest of Slack)

Another thing that's key in my experience is learning to take one's time in replying to people or learning who to say "no" to. When people learn that you're not 24/7 tech support, they'll bother you less often. But it really depends on the kind of company you work for, what your role is, etc.