| If you ship a product because it only works for white people and that's good enough, that is definitely racism. Just as it would be sexism if you shipped a voice recognition product that only worked for men. Laziness and racism aren't mutually exclusive. Historically in America, white people haven't considered black people as fully human. You can read the various declarations of secession or the 3/5ths compromise for that. Or the long post-Reconstruction history of slightly more subtle ways. Sure, laziness was involved here. But deciding a product was good enough to ship without caring that it worked for black people requires the effective belief that black people didn't really count as people. At least, not people that mattered. Imagine the reverse: if the product didn't work on white men, would it have been shipped? Of course not. When laziness just happens to have a blatantly racist outcome in a place where there is a centuries-long history of racism, Occam's Razor suggests the explanation is racism. If laziness could not have caused the bad outcome to happen for white people, then it's pretty clear that pure laziness is not the real cause. It's instead white people being differentially lazy when it comes to black people. That's clearly racism. As a confirmatory example, look at the American justice system. In a lot of places and times, the same nominal laws applied to white and black people. But they were enforced very differently. Serious crimes against black people were ignored. Minor infractions by black people were enforced vigorously. [1] Were the cops lazy? Sure, everybody's lazy sometimes. Was that why there was a racially different outcome? Definitely not. [1] Examples of this are all over Loewen's "Sundown Towns" for example. |
So plausibly, this really was an innocent and understandable mistake. Maybe they grew up in a town full of white people, and maybe all of their friends and coworkers are white. I understand what they did is technically racist, but that's because of that particular combination of people. Let's use _this_ 'experience' of "racist", but not it's exact definition. For example:
- It was racist you forgot your mother in law's birthday (who you see once a year.)
- It was racists you didn't lift the toilet seat. (Edit: I grew up in a culture where it was offensive to not raise the seat)
Definition: Any unintentional side effect from not thinking about someone* outside of everything you've experienced, and presumably causing harm to that outsider.
* Usually this person is disadvantaged in some way. But almost everyone is disadvantaged in some way, thus neutralizing this particular point IMO.
Does that sound rational? I don't think it does.
The world is full of suffering, and I'm advocating people help and love the people they are surrounded by. If many people did that, it would be easier to recognize each other, where ever you come from. Why? Because hate will push away everything it is unfamiliar with, but love will accept everything it is unfamiliar with.
(Now meta argument, do I expect people to change? No. So I try accepting them instead.)