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I mean come on, unless you have been living under rock you should know about the Keyboard - Somehow they manage to make a keyboard only be reliable enough for 1 year. And you have to pay insane fees to have it replaced. And they make a fuss about it only fails in less then 5% cases anyway. Um... We expect Keyboard failure to be less then 1% for every manufacture these days. And even more so for Apple. May be even 0.01% or 0.1% after 5 years? There are still lots of people using Mac from 5, 6 or even 7 years ago, how many of them have had keyboard issues ever? That is excluding how the key depth issues and they manage to make the keyboard so loud to deceive its user that it has clicked.

Trackpad - Finally enough people are coming out and said the amount of false positive on its extremely large trackpad is driving them insane. Yes, even 1% false positive is crap. You don't want to have your trackpad disrupt your workflow few times a day when you are typing.

The USB-C / Thunderbolt bolt frying peripherals with high voltage.

There was a comment below about people are using 5-6 years ago hardware because it is good enough and hardware update are no longer important. That is like so far from truth.

These people wanted an upgrade, but there is absolutely nothing in the product line they could upgrade into. You bought a Mac mini and want something faster, may be with SSD at least? No, not unless you move to iMac. I mean heck even iMac still ships with HDD in 2018. MacBook Air upgrade without the crappy keyboard, the current Air doesn't offer any upgrade and its Screen is still crap. A TN FHD screen, doesn't even have to be retina, cost less then $10 more in BOM cost.

We can, in the old days try hard to spin whatever Apple has pumped out are Great in one sense or another. Now they are not, they don't care about it enough. The attention to details is no longer there, and they are still charging a lot for it.