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by ythn 2927 days ago
> WiFi is super shitty in XPS series.

Holy cow, yes. My wife's XPS 13 had the crappiest Killer WiFi card, and Dell would not acknolwedge that it was the source of all of our issues no matter what I tried, no matter what evidence I presented. The WiFi card was causing all sorts of issues from slow browsing, to the entire computer freezing on restart/shutdown, to no WiFi after wake up from sleep... the list goes on.

I finally rage quit after a session with Dell support had me run hours of meaningless diagnostics tools and then said everything was ok and to check my router. I told them right from the get go that I suspected the Killer WiFi card was faulty, but the technicians always ignored that piece of info.

I bought an Intel 8265 to replace the Killer WiFi card, and when I went to replace it, the antenna ball broke off of the Killer card and was stuck inside the little socket! There was a tiny flake of solder I was able to grab with my finest pliers and pull it out, allowing me to install the Intel card. After installing the Intel card EVERY SINGLE PROBLEM described earlier went away.

https://www.amazon.com/Intel-8265-Generic-2230-8265NGWMG/dp/...

$30 was all it would have taken to make the XPS 13 from a piece of garbage to an awesome laptop. I'm already paying $1000+, why not $1030+? But now, I will never buy another XPS again because it required 10+ hours of my time to troubleshoot and fix all by myself.