[gringoDan]

I wasn’t suggesting that a business needs to be profitable from day one. I was suggesting that the Chief Revenue Officer should measure revenue & profitability in dollars and cents, rather than in the number of people that “feel smarter”.

He could have talked about revenue growth, investing in expansion, CAC decreasing at scale, etc. There are many ways to approach this question that demonstrate a quantitative grasp of the business and inspire confidence. His answer was not one of them.

[fenomas]

In the quote you pulled he was talking to the press, right? That's no reason to assume he gives the same answer to investors, or more generally that he has no other answers to give.

[ggg9990]

That would be off-brand. Most executives speak very demurely to the public about their interest in making money.