| Network connections are much like everything else in life. There are lots of ways to do it. Which way is best depends on your needs. So to match up the most cost effective solution requires a knowledge of your requirements and a knowledge of the options. When you have a corporate IT rep who is clueless about the options, they are not in a great position to build the optimal solution. When you have an ISP rep who is clueless about the requirements, they are not in a great position to build the optimal solution. When you have an ISP rep who is not willing to explain the options, you have a problem. When you have a corporate IT rep who doesn't know the requirements, is unwilling to explain the requirements, or is unwilling to learn about the options, you are unlikely to achieve the optimal solution. When you have a helpful and capable ISP rep and a cooperative and capable IT rep, the world is a brighter place. But some levels of trust require either naivety or time and shared experiences. That's difficult when every contact between the customer and the ISP involve different people each time. So, again, just like everything else, try to work with as small and local of an entity as possible to get the job done. This is true for government, auto dealers, ISPs, or anything else. Only scale up when there is an advantage to doing so. |