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by scabbycakes 2935 days ago
Take all their time that you need and don't hold back. If due to all your questions they realize their onboarding process is weak then they'll at least know they have to put more thought into it. If you avoid asking questions then nothing might improve.

What's cool though is if YOU write the onboarding process from a new person's perspective as you go. Someone already working there trying to set up an onboarding process is maybe going to be blind to the things that new people might want to know.

I just started as a new dev for a medium-sized company and their onboarding process was literally a firehose of HR communications about corporate things and people's milestones and birthdays, a tree of links to various neglected documents in various disconnected systems ("Confluence for this, Google docs for that, oh and a treasure chest of MS Office documents and PDF's in Dropbox"), a neverending series of credentials-related mysteries, and here's a series of webinars we recorded 6 years ago for stuff we rarely use any more, watch all of them so you can be out of our hair. Oh and good luck if you need anything, your IT guy has better things to do than correct your stupid name in the directory.

Probably pretty typical but coming from small companies it's a total shitshow.