[tamersalama]

Data are hard to come by in the industry (compared to, say, manufacturing where science branches were spawned based on analysis, observations).

From where I stand, the cost of poor quality software goes beyond the production. It's more in maintenance, licensing, lost opportunities, and poor adaptability to changing business needs.

[docgnome]

Right. Which is why we need a long term study. To follow a product from conception to production to end of life.