[raganwald]

"If you want the software to improve (which doesn't exactly seem to be the case), I just think you should either file tickets or confront the developer"

Consider removing the parenthetical remark and adding a period after a statement like this and leaving it there. Simple, powerful, and makes your point:

"If you want the software to improve, I just think you should either file tickets or confront the developer."

[plinkplonk]

"If you want the software to improve, I just think you should either file tickets or confront the developer."

You could remove a few more words and make it

"If you want the software to improve, file tickets or confront the developer."

;-)

[alexsuraci]

OK, OK, you can be my editor. Just stop following me everywhere and correcting my statements. Sheesh. Normal people just turn in a resumé or something.