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by eridius 2943 days ago
Batteries exploding is a massively different circumstance than a largely-aesthetic¹ issue.

¹I never even heard of "touch disease" before this article, I didn't realize bendgate actually affected touch sensing in the slightest.
1 comments
danmg 2943 days ago
It's not just an aesthetic. It can cause a host of other electrical problems which can affect its basic use. Circuit boards aren't designed to be ductile.
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seandougall 2943 days ago
That's absolutely true -- but even if it completely and irreparably bricked the device, I think it's fair to say that you'd still be talking about a very different set of consequences from batteries exploding or emitting noxious fumes.
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danmg 2943 days ago
This is whataboutism. Samsung has been punished and taken major losses as a result of their faulty design. Apple still has people trying to pretend that it wasn't such a bad problem.
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eridius 2942 days ago
I saw a shit ton of "bendgate" press. It was a major media issue.

And you know what? In reality it wasn't a major issue. For most people it was just a minor one. My phone was slightly bent. It bothered me that it was slightly bent. Beyond that mild bother though, it had no impact on my life. For the people who suffered "touch disease" (which again, I never even heard of until this article so it can't have been terribly widespread) it obviously was a problem, though one that's easily fixed by having the phone replaced under warranty. Obviously, having a widespread issue affect your flagship phone in this manner is a problem, but it's largely a PR problem rather than a serious issue with the device.

Meanwhile, having your phone end up as a ticking time bomb that could explode at any moment is a pretty major issue.

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danmg 2941 days ago
They're both major issues. The Samsung one is a safety issue. The Apple is a quality and reliability one.

The Ford Pinto and the Yugo GV were both bad cars. The Pinto would kill you. The Yugo was made poorly with substandard materials. Splitting hairs over which was the biggest failure is something for a top ten list. They were both bad for consumers who spent their money on them and were stuck with a product that they couldn't continue to use.

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eridius 2941 days ago
If bendgate prevented you from using your phone then you’d have a point. But it didn’t. For nearly everybody it was purely a (rather subtle) aesthetic issue.
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