[stouset]

For all that people keep mentioning antennagate, I personally never noticed this being an issue while owning the iPhone 4, nor did any of the other people I knew with an iPhone 4. It just wasn't something that ever came up in practice. And (seemingly as always), the iPhone 4 managed to beat out every other device of its time in consumer satisfaction surveys.

Does Apple make missteps? Sure. The new MacBook Pro keyboards are genuinely a disaster. But 95% of the complaints people actually bring up seem to be dramatically overblown.

[jdietrich]

Apple have positioned themselves as a luxury brand, so they'll be held to a higher standard. They sell enormous volumes of a very small number of SKUs, so a design defect will affect an unusually large number of customers. It clearly isn't doing too much damage to Apple's bottom line.

[bm1362]

I worked at Apple doing phone tech support during this time and it was a big issue. You could take the iPhone and hold it one way to drop the signal almost completely. For users, it was incredibly frustrating.

[robin_reala]

Interestingly I view the new Apple keyboards as overall reasonably good, although obviously with a few problems. A disaster for me would be the 2011 Macbook Pros that died over and over again just outside the warranty period. Worse, Apple‘s fix was to swap out to a working motherboard with the same latent flaw.

[stouset]

I actually love the new keyboard, except I've already had one die and now have to keep the new one under a silicone cover to keep it clean.

The failure rate on them is nuts though.

[mavendependency]

I distinctly remember reading article that they fixed this on later production runs with some sort of coating. Wasn't the white iPhone 4 delayed for this?