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by snowwrestler 2948 days ago
> I'm not saying that culture doesn't exist but it exists in the decisions that are made by the people who run the companies themselves, they set the tone and precedent for how the company works and the employees take note and follow.

Corporate culture provides a framework for understanding why managers make the decisions they do, and for employees, peers, and the public to hold managers accountable for the decisions they make.

If your opinion is that the people who run companies have no constraints or influences on their decisions, I would strongly disagree with you. The Tylenol example shows the power of culture--it gave J&J leadership the license (but also the pressure) to set the correct priorities when making decisions on how to handle it.

There's a book called The Leadership Moment by Michael Useem that I really like. About half the stories in it pertain to corporate culture either positively (Merck) or negatively (Salomon Brothers).

A classic example of a difference in corporate culture (how employees contribute to quality) is illustrated by this story from This American Life:

https://www.thisamericanlife.org/561/nummi-2015