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My 2 cents; ironically I can speak from a bit of experience as this question is one I encounter daily. I am Co-Founder of a company which is owned and influenced by a “senior” for “seniors” this exact topic was the main source of our inspiration to start our company. The owner of the company we co-founded 6-7 years ago was our Mom Mrs. Burger – the sweetest, most caring, and moral woman! No joke… she has a big influence on our company culture and moral mission to help seniors, help themselves with antivirus security software and overall technical maintenance of devices. Over the years we built a very loyal customer base of mainly seniors and other age groups as well, it was a slow and but steady process but once we built a foundation of about 1,000 customers we realized that we had something special. I look back over the years and can honestly say that by simply doing the right thing, by having a genuine interest providing honest help to those who are willing to help themselves with regards to antivirus software’s, cyber-security solutions and data protection processes or just general maintenance, the KEY I recommend for seniors using Windows based systems, without having a fully managed system or semi-managed system for support services would be as follows without giving away to much. 1.We made a conscious choice to invest our greatest asset our “time”, up-front without expecting anything in return. We educate, empower and assist the senior on exactly what they need to know to be safe. Most importantly above all else you must have patience when dealing with seniors, I have found seniors pay attention very well if they find it important or critical, that’s why it’s best to start small and build action-by-action while guiding them step-by-step over time, do not overwhelm them trying to complete everything upfront. Mind your manners and be polite. 2. We actually decided developed our own antivirus software. It was designed to be very easy to use, keeping it super simple to operate without support, the antivirus software provides complete security 365 days a year, In addition our software was designed to work well with legacy technology and older models of tech and the antivirus software will run/operate at the same time any other antivirus software is running allowing the user a redundancy or secondary solution to ensure nothing is missed. Also we find seniors really do NOT like using "the cloud". 3.After running cyber-security antivirus software which is FREE for 14-days so basically risk-free we begin the real practical application of our process. This the data protection portion of the cyber-security process, we have document processing tool that we show the senior how to use to complete either fraud alert or security freeze depending on each of the 3 major credit bureaus, depending on specific assessment questions we can determine what actions need to be taken to ensure a seniors identity is protected. It is super important to know the difference in the two types of alert that can be added. 4.Then taking the time again after providing complete report logs of the deep scans, defrags or system optimizations and carefully explaining the report log to the senior and after taking action to secure your credit reports and data with the 3 major credit bureaus, the next stage would be to secure your password for all sites suchs as FB,gmails, online banking ect ect, using systems and or tools such as LastPass which also comes with cool usb key from yubico key. You can easily google them. In short I suppose that no one solution is the BEST ANTIVIRUS/Security Set-up for seniors as is the same with all other age groups or organizations. Cyber-security and Data protection doesn’t just start and stop when you turn on and off your online devices. It starts with people who are willing to take action and personal responsibility for how they use internet, how they understand the hardware being used and the best ways to stay safe and secure with your data online. At the end of the day seniors who can delegate or collaborate simply want peace-of-mind. Check us out https://www.ms365security.com/ or https://www.mainsource365.com/ |