[rorso]

My first-release Subaru XV wouldn't re-start lots during the stop-start feature... in traffic. You'd have to put it in park, completely turn the car off, take key out, put key back in, and restart the car. Turning off the stop-start was the "solution" offered online, which reset every time you got back in the car (so it was easy to forget).

Also the entire entertainment unit would "crash" every couple days, and not work until another full "reboot" of the car like above. The screen would just lock up, music would stop, nothing at all on the centre screen would respond.

I also had a VW Passat TSI that went back to the dealership 6 times in the first year for electrical issues. Everything from the gearbox sensors failing causing the car to go into limp mode, to the centre screen locking up like the XV (in this case it would just fail to boot when you turned the car on), to the electric seats moving themselves (bad ground). They ended up buying back that car after the entire motor AND gearbox needed replacing at 11mths in.

I've owned a fair few new cars, and very few haven't had issues. Most were so insignificant I just waited until next service schedule, but many needed to go back under warranty.

New cars are complex machines that have problems.

[justin66]

VW and Subaru don't rank near the top of anyone's reliability rankings. You don't seem bothered by the problems, but if you were you could always buy something like a Toyota/Lexus.

[shaklee3]

This is incorrect. Subaru is ranked second in realiability after Toyota in consumer reports.

[justin66]

I guess I was thinking of: https://www.consumerreports.org/car-reliability-owner-satisf...

and yeah, Subaru doesn't rank too badly (sixth) on that list. I always thought of Subarus as being good, long-term powertrain reliability notwithstanding. The gas mileage they're getting while running normally-aspirated, full-time AWD powertrains is pretty impressive. I can't imagine why the parent's car was so utterly screwed up, but I wouldn't be happy about a problem that required me to turn the car off and take the key out.

I think the advice on getting a Toyota or a Lexus if you want to maximize your odds of not having problems like the parent described still stands. The conventional wisdom is that their reliability comes from making continuous small changes to their models instead of waiting to make major changes, although next year's Corolla hatchback looks like a pretty major one. It will be interesting to see what the first-year reliability of that model is.