[billyjoejoe212]

It seems the problem was, they were banned, so Google no longer considered them a customer. Which is a Kafkaesque nightmare scenario. But the thread (on reddit) was locked and the guy hasn't updated since yesterday. None of the people involved with Google (one guy at reddit said he worked with the GSuite team and would look into it, some guy on here said he was with Google services and is looking into it, etc.) will update out of the risk of losing their jobs. So I'm afraid the only hope we have for an update is if the original guy comes out and gives a play-by-play after this is resolved.