[danirod]

Once again, it seems the only way to reach actual human support on the Google ecosystem is by having a "locked out of my account" thread trending on some social network.

It simply blows my mind that one of the most powerful tech companies in the world is still doing these mistakes. Not even the G Suite tier, which I would assume it's a more professional tier than the free one.

(Disclaimer: I'm assuming this Reddit post is true, which may or may not be the case here.)

[alexdiacre]

Hi danirod

For G Suite Basic, Business and Enterprise customers we provide 24 x 7 support via chat, phone and email.

[flukus]

Does this extend to customers who have had their account suspended?

[alexdiacre]

Hi flukus

Yes - you can create a case at https://support.google.com/a/contact/admin_no_access