| > eventually they do right by their customers Not in my experience. I moved to LastPass the moment Agile Bits decided to not support its (non subscription) 1Password paying customers in having a web access to the vault. I had bought all 1Password versions + updates (Windows, Android, Mac, iOS) which put me well above $100. One day I simply couldn't use 1Password online, which I relied on for Chrome OS use. Dropbox decided, rightfully, that the public folder shouldn't be used as a static web server, which is what 1Password used as online vaults. There was a long discussion in Agile Bits' forums about this issue. Agile Bits argued that it wasn't its responsibility to solve this since it was a Dropbox decision and its users could still store and sync the online vault manually on their own servers. I argued that losing automatic sync rendered the feature pretty much useless. In any case, Agile Bits could have transitioned its users to the subscription model by either giving them subscription time or by offering an alternative to the Dropbox public folder, but it decided that its customers were not worth the effort. I had a lot of respect for Agile Bits and 1Password, but this was a crappy way to treat its customers, specially considering 1Password was not a cheap product. LastPass is not as elegant, but I'm happy with it. |