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by amygdyl
2957 days ago
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I suspect that this is because a human propensity exists to allocate and apportion blame, particularly in cases where the interactions involved in the immediately prior actions are unclear. I have actually not even once encountered this 5 Why's method. I neither heard of it before. But I founded my company in 1996, starting out with almost two hundred years of experience surrounding my incredulous and lucky younger self, including several PhDs and former Fortune 500 board members. I will hazard that this 5whys technique is fundamentally flawed and easily susceptible to manipulation for procuring a scapegoat. I only hope that explains why I have never encountered this before. I hope moreso I can feel a little like something​was going on in the right way, in my business, to filter and reject what I think is, and definitely comes across as bogus to me. |
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