| I experienced the same thing. Here is my chat transcript: --- Me: I placed a 1Click order and was charged more than the advertised price. Prashant: Hi, I’m Prashant, I’ll be glad to help you from here Prashant: May I've the last four digits of the order ID? Me: 5844 For the Scalpmaster Shampoo Brush Prashant: I see the item is being sold and shipped by a third party seller HEHENE who is charging Me: The listing said “$0.01 & FREE Shipping” but I was charged $9.81 Prashant: $9.80 as shipping and handling. Me: But the listing says “FREE Shipping” specifically Prashant: Let me quickly check this for you. Prashant: In this case, what best we can do is to refund the shipping and charges once the item is delivered. Me: Ok, because I feel like this is false advertising. I clicked the “buy with one click” button expecting to be charged exactly what was shown (“$0.01 & FREE Shipping) but I was not. Me: So you’re saying I should file a complaint once it shows up? Prashant: I certainly understand your concern. Prashant: You just need to contact us here and we will refund the shipping charges. Me: Haven’t I just contacted you? Prashant: We can refund the amount once the item is delivered. |