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by bomb199 2956 days ago
I'm more curious - as someone who works in Cloud Support - what kind of "Experts" we are talking about here. The Google product space is massive.
3 comments

As long as there's a guaranteed path of timely escalation for cases of data loss and account hacking/lockout, I'll be happy.
Yeah, I'm quite surprised by this, they're not just offering support for Google One but ANY consumer Google product? There's like, thousands.
Google one isn't a consumer product, just a payment plan, so it seems unlikely that the support is only for "google one". Google Drive is still Google Drive, not Google One.
> Google one isn't a consumer product

It's a paid consumer product whose core element is storage space for use with other Google services.

One tap does't mean much if I have to wait on hold for 45 minutes and get transferred seven times.