[cimmanom]

A PITA to configure.

Magnificent if configured right (hint: simplify, simplify; provide use-case-customized simplified kanban boards and issue filters to anyone who doesn't want or need the complexity).

Irreplaceable for reasonably tech-savvy project managers.

And the new UI may be more modern and mobile friendly but is harder to use on desktop than the old one.

[jiteshdugar]

Yes. configuration takes a lot of time and it is not easy to get started. Have you considered alternatives that are worth looking at?

[cimmanom]

Everything else I've looked at falls short in one or another crucial way. The closest has been Phabricator, which felt clunky in comparison (granted, it's been a few years now since I've used it.)

[jiteshdugar]

Codegiant and Scrumpy look like good alternatives atleast for me.