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by TeMPOraL
2959 days ago
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> Requests for support on active bugs comes through email. Your manager will request features, or ask questions about your code and status, through email. Coworkers on different teams collaborate through email. I'd love if that was always the case. As it is, I see more and more people send those kinds of requests through Slack or other IMs. E-mail at least is searchable, storable forever and easy to forward around. Slack, not very much. Yes, I've been bitten by it this week, which lead to me triggering a team-wide discussion that we no longer have any clue what's the actual work to be done on a particular feature, as all the updates of the requirements were made partially on the issue tracker, partially on videocalls, and partially on the IM between management and individual developers. Similarly, back when I was more involved in running a local Hackerspace, I very strongly pushed for the rule that nothing said on IRC is official, and the only binding decisions are those made on our mailing group. |
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