[cassidyjames]

I'm literally on the factory floor right now, working with our designers and CEO on upcoming product designs. There's an area populated with a few dozen iterations of unreleased prototypes from the past couple of years, a couple of 3D printers running for prototype parts, as well as a laser cutting acrylic for new prototypes chassis today.

We're doing this work in-house, right here in Denver, Colorado.

I'm sorry you had a poor experience with support. We do still offer a choice between Ubuntu and Pop!_OS right from the site, but we also are focusing our efforts on making better products. And a large part of that (which we hear from our customers every day) is in the software experience. You're always welcome to install whatever you want on your machine, and we'll do our best to help you out with that.

[iforgotpassword]

How about focusing on making your firmware updates deliver via the existing, well established lvfs instead of some "not invented here" home grown bullshit, so I can use the distro I want, not Ubuntu or that other thing I never heard of before without being denied those updates?

[digi_owl]

That sounds like a massive oversell of LVFS.

The site has barely been up 3 years given the notice at the bottom, while System76 have been selling preinstalled Linux computers for over a decade.