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by ChrisSD 2963 days ago
Usually when a major web browser decides to do something that has the potential to break existing websites they do extensive testing and put the call out for dev feedback before they release. Why didn't that happen here?

Also it's odd that Chrome decided to explicitly whitelist some sites. Surely that's an admission that their automated workflow doesn't actually work well?

2 comments

Google is starting to show a pattern of addressing the concerns of the large players (which themselves are a part of), and ignoring or degrading everyone else's experience.

Good luck trying to get predicable deliverability to gmail without your mail being put in the spam box as a small mail sender. Google refuses to even tell you anything about why or why not mail is being delivered unless you send hundreds of messages a day.

This is a small personal mailserver, compliant fully with DMARC/DKIM/SPF, has RDNS, reasonably old domain (a few years), IP not and never has been on any blacklist, reputable server provider, has been sending mail to gmail for a few years, is not sending anything except personal mail under my direct control, nothing that could even vaugely be considered commerical or spam of any kind.

Google still classifies it as spam, even with repeated clicking of "this is not spam" button by my recepients, after a while it just goes back in the spam folder, and has absolutely no hint at why, or how to change it.

To top it off im hearing reports that signing up for google suite for your domain immediately seems to remove this mysterious "fuck you filter", and you no longer get deliverability issues.

Ive heard similar rumours about placement in google search results, aswell as stuff like youtube recommendations, if you aren't already in the accepted list of stuff we wanna show you, dont bother even trying.

Its a very concerning thing because the outcry about shitty practices targeting the things 95% of people dont see, will be by definition limited, and yet it is these very things that are essential to remaining out under the thumb of parties like Facebook or Google.

microsoft is the same, one day our emails started to go directly to spam for office365 customers, the only effective thing that i could do is to move to mandrill. there is zero spam, and all our emails are b2b notifications so no spam, not even newsletters.

sending emails (if you care about delivery) became very centralized

Why don't you move away from Google? It's like intentionally sticking to one of the worst companies and then complaining about it.

Try fastmail, it's really great.

It's not about receiving mail, it's about sending to others using Gmail accounts.
I have moved away from Google, that is the point of this mailserver. My point is that Google isnt interested in doing anything I send to @gmail.com addresses except classifying it as spam.

Now it would be nice if the people I want to email would move away from Google, but I highly doubt that is going to happen anytime soon.

Read it again: it's his clients that are using google
Why didn't that happen here?

Chrome has long been the means for expressing "Google knows best" and leaving us to pick up the pieces. It's entirely predictable behavior that they're narrowing another aspect of expected solicitation of feedback before acting.