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by dragonwriter 2965 days ago
> I've never really understood how AutoCAD and Office maintained their dominance

Network effects. Once you reach a certain level of dominance in the kind of market they are in, the fact that it easier to find staff that know the product and the people you exchange days with are using the product, the cost of unfamiliarity and potential data exchange errors means anything else has a very high barrier to overcome even to be considered. An incremental improvement isn't enough, you have to either be wordshatteringly better or have near infinite runway and some non-feature advantages to leverage (the latter is how Excel and Word dethroned 1-2-3 and WordPerfect, but who is going to play 1980s Microsoft to dethrone AutoCAD?)