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by enraged_camel
2969 days ago
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Agreed on Inbox Zero. I used it for a while, until I realized that there is tremendous value in being as responsive to emails as possible. Most people don't expect replies to emails, so they tend to be delighted when you respond immediately. It's a great way to set yourself apart from your coworkers or competitors. So now I have my email inbox open in its own monitor, and I glance at it when a new email arrives. If it requires a response, I respond right away, even if it is something like "OK, let me look into this and get back to you." People really, really like knowing that you are 100% attentive. |
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I can explain this. As your reliability to someone else dips below 100%, your effective utility to them drops far more drastically. (Imagine Google was up only 95% of the time.) I only realized this rather late in life for some reason (although I was already doing it intuitively). It seems to apply to friendships, personal relationships, and work relationships... as well as services. Basically any interaction.
Instant response = reliability. That makes you more valuable to other people.