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by j45 2969 days ago
Startups often don't know how to hire let alone hire and manage remote, and quite often, remote workers aren't always the best at it too.

What could work quite well often is more challenging... Some things that have made it easier for me:

- Dedicated PeopleOps person - this person's job is only to make all the tools work together better for everyone. Jira, Slack, integrations, notifications. People should be able to open requests to remove remote friction of using multiple tools, etc.

- Start with real-time remote (everyone who works is awake at the same time) has gone a long way. Plus or minus 2-3 time zones, no more. That way, especially in the beginning, everyone is available to work at the same time.

- International payments, in the beginning, is easier to start as a contractor via a service that takes care of it like Upwork. Once you know you have a winning candidate, it's worth figuring out that new jurisdiction.

- Onboarding - should be collaborative, hanging out on slack. Make candidates join your infrastructure during the trial period to confirm that in fact, they can use your tools.

- Read - there are lots of companies building healthy online cultures. STudy and follow them.

- Weekly WOS video call - 1/2 hour every week for everyone to have 1-2 to minutes to share what they're working on.

- Run all meetings as if they were remote. Everything gets scheduled on hangout, etc, in case someone needs to hop on.

There's some good handbooks out there for remote working too that have been a treasure trove. If I can find a link I'll update this post.