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by nfoz
2957 days ago
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I'm really trying not to be another "dystopian" commentor, but I can't help but feel sad for the restaurant. The call was awkward. Restaurants are busy. The AI would pause too long and leave her guessing, and respond with the wrong type of emotion (e.g. a dejected sounding "oh, gotcha... thanks..." after she had answered his question with the positive "you can come for four people, ok?". I can't help but think this sort of "corporate lying" (yes it is a lie to robo-call and pretend to be a live human voice) has an external cost of frustration and emotional drainage to be borne by society's ordinary people. |
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I'm actually quite surprised it asked for the wait time afterwards, I'm not sure I'd remember do such a thing.