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by georgek
2958 days ago
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This is a slippery slope for Google, and raises questions about their handling of ads for other industries where questionably ethical and/or illegal ads are run on Google. As an example from my industry (full disclosure- as cofounder of an Obamacare-only startup, I am very biased here): Search for 'Obamacare' on Google and you'll be presented with ads for sites that do not sell actual Obamacare plans, but use misleading language suggesting they do. The goal is to bait and switch - bring people in promising Obamacare plans, and then sell them plans that pay higher commissions but do not meet the requirements of the Affordable Care Act such as no restrictions on preexisting conditions, coverage of maternity services, paying for hospitalizion, etc etc. This is definitely unethical (people think they are covered for e.g. hospital visits and aren't) and in some cases illegal under state insurance law, but state enforcement personnel don't have the bandwidth to audit Google ads, and Google's auditors don't appear to have the industry-specific knowledge to catch that behavior. Given this move with bail bonds, will Google seek to more broadly enforce an ethical standard on its platform (not to mention laws)? Or is this a one off? Note that insurance is a significant portion of Google's ad revenue, whereas bail bonds are negligible. |
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