[charisma123]

I have struggled to work with similar issues in the past (especially the initial part of the presentation) and appreciate the author addressing this. More often than not I go back to the strategy of separating the opinions from the person.

The separation of opinions from the person changes the dynamics in my head. I still find it hard to work with people who don't do that separation. Discussions with them can be tricky. If I am fortunate, I come out of the discussion learning a lot with wider spectrum of things to consider. However in some occasions I am just drained intellectually and emotionally with opinions such as: I have done this before and just trust me.

I feel soft emotional skills are as much important as core intellectual competency of a person. More study/awareness on this front is always welcome!

[Edit 1: Typos]