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by tomduncalf 2968 days ago
Apple refused to replace for this issue for me on my 2013. Claimed I must have damaged it by applying too much pressure to it in a bag. Did everything I could including many emails but got nowhere, so if you’re able to offer any advice or even a case reference or something I could refer to I will definitely try and get them to repair it again.

Looks like the same might be happening to my six month old MBP, along with the keyboard going, which I’ve been really careful with, so yeah, Apple laptops aren’t in my good books right now!
1 comments
Kpourdeilami 2967 days ago
There's a facebook group [0] that has people in it who have successfully gotten Apple to change their display for free. Have you tried talking to their online support? When I did and referenced "Staingate" they told me to bring my MacBook in and replace it for free.

When I did it, they said they would only do it up until 3 years after the purchase date of the Macbook but there are people in that Facebook group who have had theirs changed for free with a little bit of arguing.

0: https://web.facebook.com/groups/607572909386595/about/

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tomduncalf 2966 days ago
Ah this is great, thank you - I didn’t realise there had been a proper recall: https://www.cultofmac.com/514741/apple-extends-free-repair-p...

Mine falls within the repair window so I’ll be taking this up with them again. Thanks

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