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by hunter23 2966 days ago
Doctor reviews are not correlated to patient outcomes. There are tons of excellent doctors with terrible bedside manner that have bad reviews and incompetent doctors with excellent bedside manner who get great reviews. Quality metrics should be based on data like patient outcomes (but even that is hard because surgeons currently will reject "hard" patients to juice their numbers). As a non doctor, you honestly are not qualified to assess the abilities of your doctor.

I do think Zocdoc is a great idea because anything that makes scheduling an appointment easies is a win. I'm just saying that patient reviews give people a false sense of security that their doctor is good. In reality, almost no one knows if someone is good or not unless you have directly worked with that doctor and have a lot of stats on their outcomes (which only anyways works on specialities that have a lot of procedures). Assessing doctor quality is a very hard problem.

Patient reviews are good for assessing if your personalities will mesh but beyond that they don't go far.

I am not really too familiar with Oscar; what are they doing?