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by peterwwillis
2966 days ago
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Exactly. Checklists are great for non-critical tasks. Hospital triage uses the same checklist for pretty much every new patient. Triage is boring, but the fact that it is checklisted is what helps drive efficiency in the ER. Similar boring processes in a tech business can be checklisted to increase efficiency, and the checklist itself can be iterated over. Everything from designing a new feature, to troubleshooting an error, to addressing a customer support ticket, to getting access to a new resource should use checklists. |
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