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by tootie 2964 days ago
I think the win would be in making the answers more findable. Confluence is great for writing documents and laying out pages in a hierarchy, but full-text search is still very hit and miss. Especially when you have 50 projects that all have the same keywords and 49 of them are irrelevant.
2 comments

Or one person calls it "SomeTitle" and someone else only uses "Some Title" and search has no concept those are the same thing.
> Confluence is great for writing documents

Citation needed. I use it almost daily and it's essentially write-only and pretty unusably so at that.

>> Confluence is great for writing documents

>... it's essentially write-only

Seems like there's no disagreement here :)

Anyway, as I see it, as someone who has written quite enough if it, most software documentation is write-only 99% of the time; but it is occasionally very handy to have that documentation written by the original developers when shit really hits the fan.