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by gravyboat 2975 days ago
DO support has gone majorly downhill (I have a comment about this that goes into it) in the last year or two with more issues cropping up here and there on hypervisors that go unattended for absolutely no reason. I still haven't found a good alternative but I'm looking.
1 comments
ausjke 2975 days ago
Linode's support has been excellent though I rarely needed that. for me it's all resolved on their irc channel really quickly.

DO support is of concern but I never used that yet. I hope Linode can match up DO's offering(pricing and features) then I will likely stay.

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staticfish 2974 days ago
Second that. I was emailing back and forth all last week due to some tricky bind-related rDNS issues on an ipv6 issued 64 block.

While I do wish they built out features faster (their new beta console which seems to have actually dropped features, and things like CertBot plugins for LetsEncrypt wildcard DNS updates), the support is fantastic.

They are always are polite and ready to help, even if the issue turned out to be a misconfiguration problem on my end.

Long live Linode.

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