[chrisseaton]

They just say the machine's broken!

You might say 'you don't have to pay if it's broken' or 'you can report them' but I don't want to have an argument with an aggressive cab driver! I just want to pay by card in the first place, which Uber lets me do 100% of the time without hassle.

[Angostura]

Report them after your transaction is finished and do us all a favour.

[chrischen]

I suppose that's what Uber and Lyft fixed. They made "reporting" bad drivers and credit card transactions mandatory so no one has to do anyone favours.

[sametmax]

Exactly. What's bettter than a solution is not having a problem.