[fasj82]

Then you call Apple. A guy comes and picks your mobile up, and then another guy comes and gives you a new mobile.

[freddie_mercury]

There is no Apple in my country. I can't call them and they certainly won't come pick up my phone.

[chrischen]

For places that do not have apple stores they usually have authorized repair centers. These arent as convenient as walking into an apple store but usually still better than shipling them something and waiting weeks to get it back.

[freddie_mercury]

Yes, there is an Apple authorized repair center. I had a sticky key on my laptop. It took them two weeks to fix it. They claimed it was because they don't keep parts in stock and have to order them from overseas.