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by scott_s 5754 days ago
This part of the actual article contradicts the implication of the title:

I asked Nielsen if he thought children’s tendency towards an app mentality was a broader trend, and that everyone would be less dependent on search in the future — both because these habituated children will age into adulthood and because alternatives to search like apps and the social web are growing in usefulness. He said he didn’t think that was necessarily the case, because kids in the upper age range of the study — 11 and 12 years old — were observed to be avid searchers.

Further, the study itself (http://www.nngroup.com/reports/kids/) was on how children used websites. Not on how children used the the internet. As far as I can tell, he means that children did not use the search features on a particular website. Which I rarely do, too. If I need to search a website, I usually do a search on Google. I've learned that most websites have terrible search results.

But even if the study had demonstrated that young children don't use search engines to navigate the internet, it wouldn't necessarily mean that future generations will use the internet differently. I think people tend to underestimate how subtle searching the internet can be. We see a single text box on Google's homepage, so it has to be simple, right? But that implies that the work to figure out what to put in that text box must happen in our heads. Being able to synthesize what you want to find into a few keywords that you think are likely to be associated with what you're looking for requires sophisticated cognition.

That, to me, would be an interesting psychology topic to study: how early can we effectively search the internet? Is there any connection to the existing models of cognitive development?

2 comments

Good catch on the <11 demographic. In my experience, children in that age range tend to be heavy mouse users. They click on the site they want to go to and then click around the site, using the keyboard only when instructed to do so. It's not until around the aforementioned "upper age range" that they start seriously using the keyboard.
You raise an interesting question. But ultimately the wrong kind of question. We shouldn't be asking ourselves how early can humans effectively search the internet. We should be researching how soon can humans make a search engine that is natural enough a small kid can use.

Now I don't have any kids or access to anything of the sorts, but isn't 6 exactly the age kids start asking questions? Questions that are sometimes hard to answer. This indicates that kids are in fact avid users of search, they just aren't very good at translating their query into something google can usefully understand.

Have you ever tried searching for something you didn't know how to exactly specify? My recent example is seeing a cool car in London. Now that I know what it's called I can just search for "morgan three wheeler". But the first time 'round I started from "three wheel oldtimer" and probably a few others like that, then looking through a lot of wikipedia etc.

Until we can make search engines behave like asking a human "Hey, that car looked cool, what is it?" kids won't be avid searchers.

isn't 6 exactly the age kids start asking questions?

Yes but a 6 year old still believes their parents :-)

Seriously, the issue is that the questions young kids ask need a lot of context to interpret - they are not the kind of thing you can type at a search engine. For a (real) example a kindergartener watching a cartoon might ask "why are they walking normal"? So the parent has to figure out that (a) the cartoon characters are supposedly on Mars (b) the kid thinks Mars is like the moon (c) the kid has seen footage of real astronauts on the moon (d) ergo the kid had an expectation for the characters to walk "funny" on Mars.

The kid is asking a good question, but is not able to form the googlable question "What is the gravity on Mars"? It needs an adult (and frequently specifically a familiar caregiver) to mediate the question it is asking to the question that can be answered.

Before we do any of that, we have to determine if children are already effective with current search engines. It's possible you want to build something no one needs. The study linked here did not establish that.

Sometimes, if my understanding of what I want is fuzzy, or I just don't want to expend the mental effort to synthesize good search terms, I'll just pass a naive question to Google. It often helps me down the path to determining better keywords, and occasionally it finds what I'm looking for.

In other words: what you want might already exist. We don't know until we study it.

>isn't 6 exactly the age kids start asking questions?

Uh, no. My kids were asking good questions by age 3 or so.

Google goggles perhaps? Take a photo of the cool car and have google goggles identify it. I don't think language processing is the answer here -- image/video/audio search (which use those formats as the search term) is probably the way forward.