[devin_lane]

It's very disheartening to me that these are seen as exclusive options. I use Ubuntu because I want the "it just works" part that comes from being a very popular and commonly used distro, but I also need the customization, because I want my mouse and keyboard to do the things that I need to do, not what made sense to someone else. You mention that you enjoyed Unity, which I also do, but my Unity is heavily customized through CCSM. It seems based on your comment that this high level of customization did not detract from your ability to enjoy Unity, so why do you ask for no customization?

When we ask for customization, we're not saying that the default setup can't be usable, or that hours of tweaking should be required before getting started. We're saying that when there is a feature that doesn't behave as desired, we would like the option to modify it. "It works this way and that's final" is already well served by other operating systems, why do you feel Ubuntu should copy this?