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by nstart 2979 days ago
In all fairness, Uber's many shenanigans

1. Happened a lot over the early do or die periods of entering new markets. 2. Continued over a much longer period of time than Travis has been gone. 3. Happened while the company was being considered a darling and was not being critically scrutinized over every move it made.

Shenanigans are truly shenanigans only once the outside world gets to know about it. Paradox of sorts really.

Continuing business as usual in the context of the parent's comment though is less about shenanigans and more about the operating model probably. Drivers are still being duped. Earth scorching ride subsidization tactics are still very much in play. Although the CEO is gone and there may be some activity happening within the company to undo toxic cultures, the overall business has not truly changed. And the overall business really ought to change.
1 comments
flyingcircus3 2979 days ago
In technical terms, I think there is the economical vacuum present with the entrenched taxi business, which nature abhored hard enough that someone came along and "shot the moon" so to speak, by exploring business models on a large enough scale that the validation could occur before regulation could even understand the disruption, let alone protect innocent bystanders from the inevitable downsides.

Take for instance the case in michigan, where the Uber driver had a psychotic episode, and killed the people that were hiring him, over multiple rides over multiple hours, simply because he was the nearest driver. Uber had no infrastructure to locate a driver, or assist law enforcement in any meaningful, real time manner. Imagine if that happened in 2018, and the lack of critical infrastructure was laid that bare by a multi billion dollar tech company testing out it's latest business tweak.

In some ways, it's not much different from an organized crime structure. The main reason organized crime is able to get away with all of their crime for long enough to even establish itself is good legal representation, to help stay ahead of their regulators.

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