[reneighbor]

Hi, I work at Twilio and wrote that FAQ. Clarification; Canadian customers can definitely get toll-free numbers that US and Canadian users can call. However, Canadian callers often will get misreported in caller ID, which is a deal-breaker for many use-cases. But these numbers are available and functioning for Canadian customers.

[johns]

Also, our US toll-free numbers accept calls from US and Canada.

[storm]

Thanks to both of you. Munged caller ID is definitely not a deal-breaker for me.