[kelleoeo]

Bit naive, yes?

How is a call center employee any different than management who ignored concerns over fatigue on Southwest plains?

But it’s a call center employee that you’re focused on

Not the more obvious “humans are largely garbage to each other if they stand to gain or retain some power over other humans”

People want to be the prison guard, not the prisoner, then prison guard manager

So the indifference doesn’t just stay in the call center.