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by sankoz 5756 days ago
I have given feedback on search for "BMTC" not returning the official website of BMTC (bmtcinfo.com). (2-3 months back). But the search results haven't changed since then.
1 comments

I did a quick check, and that website has some issues. Here's a wget on bmtcinfo.com:

$ wget http://bmtcinfo.com/ --2010-09-14 09:01:43-- http://bmtcinfo.com/ Resolving bmtcinfo.com... failed: Name or service not known. wget: unable to resolve host address `bmtcinfo.com'

The url http://bmtcinfo.com/ just doesn't work in a browser or with wget. And trying to fetch the "www" version of the website, it does a 302 redirect to a deeper url. 302 redirects are the ones that don't pass PageRank. The last time we tried to crawl the page, we got an error--probably from the non-www version. I'll see what we can do to find this site better, but returning errors instead of content to Googlebot really hurts that effort.

By the way, we provide a free webmaster console that would let the owner of this domain self-diagnose these issues. The "Fetch as Googlebot" feature lets the owner send Googlebot to fetch a url on their site and see what Googlebot saw, including errors and redirects. If the owner of bmtcinfo.com were to use that tool, they'd probably notice the errors pretty quickly.

Thanks a lot for the reply. I have passed on this info to bmtcinfo.com through their feedback form.
If you get through to them, it looks like a couple DNS servers in their chain have been serving us NXDOMAINs. Point them to sb[12].mooo.com, hosted on afraid.org, and ask them to let Googlebot in. :)
Almost 2 weeks over. No response from them so far :(