Why would you hire a bunch of critics? “Experts” are stuck in the past. It’s hard to find experts willing or able to let go of their baggage and apply their expertise to a current situation.
If you're trying to diagnose and fix problems, aren't critics exactly the kinds of people you want to to hire? Having a bunch of uncritical yes-men won't help you improve. When I watched the Munroe video, there's only one or two of their criticisms that I think a reasonable person would disagree with. Janky weatherstripping and doors that rub against the body of the car are bad regardless of any personal baggage.