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by oliwarner
2974 days ago
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Plain English requirements for financial services (in the UK, not uncommon elsewhere) are a pretty decent example of why you're wrong. In those scenarios, the bar is moved up a notch to informed consent. Parties must know exactly what they stand to lose. A fair explanation of how your data could be leveraged against you should be a requirement because users don't understand this currently. |
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Even that strikes me as very unlikely, just examining my internal estimates how likely I’d be to read terms and conditions if they were in plain language. I don’t think the impenetrability of the language is the main barrier to reading T&Cs. The main barrier is that there is little on the line, and, moreover, I can already guess approximately what the T&Cs are going to say.
This is just a gut reaction. If you have some data to show that U.K. consumers are significantly more informed based on these plain language requirements, I’m happy to recant.