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by wpietri 2990 days ago
100% agreed. Somebody elsewhere in this thread just did the "blame the user" thing again just now:

https://news.ycombinator.com/item?id=16854568

Blaming the user only works (for some value of "works") in a situation where a power relationship constrains the user. E.g., we've all seen customer service agents dealing with shitty in-house software. They can't easily quit, so they will just accept being told they're "doing it wrong".

But that doesn't fly when the user can easily make other choices. People who get blamed for "not doing enough research" when they have trouble using Bitcoin will probably not work harder. They'll just go back to using credit cards and Paypal and Venmo, which a) work much better, and b) have people who are trying hard to make that work well for them. People whose Bitcoins get stolen mostly aren't going to go and become security experts. They're going to use existing methods, which they generally understand how to secure, and which often have security and anti-theft measures built in.

Sure, they may pay a little more in transaction fees. (Although those fees are often hidden, so they may not notice.) But in effect, those fees are buying insurance. They're buying security teams. They're buying user interface designers who work hard to make things easy. For many people, that's worth it.