[setquk]

Microsoft's customer service is non-existent even for paying customers and quality is declining. The development tools are getting less reliable each release. On large projects we're seeing tens of Visual Studio crashes a day. On top of that the ecosystem is a wasteland of abandoned projects and rapid semi-schizophrenic direction changes. It's difficult building a product on a moving target.

In once case we got Scott Hanselman's attention via HN on an issue but the outcome was clearly that a major part of SCVMM's support for Linux was a hack job and mostly abandoned and their own assigned team member didn't understand the problem domain properly.

Chuck it on github for open source lip service then ignore it. Add telemetry on by default. Make it a paid service. Anything to hurt the customer's trust.

And I'm going to keep complaining loudly about this until it changes.