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by larkeith 2982 days ago
The last time I tried to use Microsoft's support, the only way I was able to contact them was via a webchat, which at first dumped me into a long and infuriating "dialogue" with their support AI - it was the chatroom equivalent of an IVR, and just as useless.

At least, after I managed to get past the faux-IVR, the support staff was competent enough.