[yodon]

It’s rarely a good idea to compete against your customers

[superquest]

In this case it seems the customers are unlikely to revolt. Most won't even notice, right?

[caminante]

Great point. For now, it is limited to AZ and NV and for wholesale purchases only. But it seems like a conflict of interest that's hard to prove isn't being abused.

[malloci]

Isn't Amazon's marketplace similar in that regard? They compete with other sellers using Amazon's platform all the time.

Ethically, it seems a bit fuzzy for me given that one of Zillow's big features is there zEstimate. How can they demonstrably prove they aren't tweaking that somehow for their own gain?

[jacobkranz]

I'd argue that Amazon's customers are the buyers of the products, not the sellers using Amazon's platform.

[bunderbunder]

I'd argue that Amazon has many different groups of customers.

[AznHisoka]

Why? BlackRock offers solutions to other asset management firms to make investment decisions. They use the same solution in their asset management division.

[caminante]

Isn't there a firewall between the units?

[smt88]

Zillow has captured the user base so effectively that the customers will have no choice but to continue paying.

See also: Amazon

[paxys]

Every big company does this in some way. The only smart move in business is to be where the money is.