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by fairpx 2991 days ago
Chiming in after seeing us get mentioned here (context: lead designer @ http://Fairpixels.pro)

Working with engineers of b2b saas companies every day, for more than a year and having analysed all the best SaaS companies who have 10+ internal designers, I found a couple of principles that anyone can apply to make their website look decent:

* Consistency - One practical example: If you use a 4px border-radius, use a 4px radius everywhere. It may sound small, but having a consistent experience across your application makes the product feel so much more polished to your users. Don't use multiple fonts, different navigation menus etc. Keep it consistent.

* Reduction - If anything, design isn't about adding more things to make it 'look nice'. Try to remove as many things as you can. If something doesn't serve a specific function, then remove it. Every pixel should make sense. The more you put in front of your users, the more brain power it'll require to process.

* Divide - This is mostly UX, but one thing I see so many get wrong. A lot of SaaS apps overwhelm their users. They present them with all the features upfront. Whether it's a long onboarding form, or a dashboard with 50 actions one could take. By splitting up things in different ways, you can guide the user through the experience. Your signup process for example (that might be a big block in conversion) might be made so much better if you ask for certain types of information later on in the process.

4 comments

I very much like your fixed fee / month business model. Exactly what I need, I will likely become a customer soon.

Is there a similar service out there that has fixed pricing for web/app development?

saw this few weeks ago: https://greenpine.co/#pricing
Heads up, looks like there's some issues with your site in iOS safari https://imgur.com/a/HcXfd
Happens on desktop Safari, and Firefox, too.
Looks like a good product. Nice site. Two heads up on iOS:

- there is a “Contact” link floating at the top of the page off centered that opens Mail. Maybe link it to your Olark integration.

- 14 day money back guarantee runs over the text underneath it.

Many other problems rendering the site on iPad for me.
Quick feedback on fairpixels.co/pro: clicking "Get started" (blue button top right) breaks the site, nothing happens, scrolling is broken afterwards. Mac Safari Version 11.0.3 (13604.5.6)
Tnx, pinging a teammate.